General
Troubleshooting and FAQs
19 articles
Is SME Mobile version 1.3.1.52 compatible with Android version 9?
MAPI Function Missing From Crystal Reports
Cannot alter the login XXXX because it does not exist or you do not have permission
Nothing happens when trying to print a report to screen/printer/file
Unable to release PPM Job/Call
Calls with a status of "Unknown"
Installing the latest version of Service Manager (v6.980)
Amending a Crystal report
Engineer van parts quantity on tablet is incorrect when compared to the van parts quantity on Service Manager
Call not showing in Despatch Call screen
Not all reports showing available to print
Stock levels incorrect, physicals not matching movements and adjustments
Application freezes when attempting to log in for all users
Closed calls with parts still allocated that should be marked as delivered instead
New contract dates not showing to the end of the month
Ending a User session from a hosted Environment
POs not being generated automatically when the engineer visits a site again the next day
Clearing Multi User Flags
Get support in Service Manager