General
Troubleshooting and FAQs
18 articles
Service Manager Mobile compatibility with Android
MAPI function missing from Crystal Reports
Error: 'Cannot alter the login' when changing a user's password
Report does not print to screen, printer or file
Unable to release a PPM job or call
Calls with a status of 'Unknown'
Install the latest version of Service Manager
Amend a Crystal report
Van parts quantity on tablet does not match the system
Call missing from Despatch Call screen
Not all reports available to print
Stock levels incorrect, physicals not matching movements and adjustments
Application freezes when attempting to log in for all users
Closed calls with parts still allocated that should be marked as delivered instead
New contract dates not showing to the end of the month
End a user session from a hosted environment
Purchase orders not generating automatically on repeated site visits
Clear multi-user flags
