General
Troubleshooting and FAQs
18 articles
- Service Manager Mobile compatibility with Android
- MAPI function missing from Crystal Reports
- Error: 'Cannot alter the login' when changing a user's password
- Report does not print to screen, printer or file
- Unable to release a PPM job or call
- Calls with a status of 'Unknown'
- Install the latest version of Service Manager
- Amend a Crystal report
- Van parts quantity on tablet does not match the system
- Call missing from Despatch Call screen
- Not all reports available to print
- Stock levels incorrect, physicals not matching movements and adjustments
- Application freezes when attempting to log in for all users
- Closed calls with parts still allocated that should be marked as delivered instead
- New contract dates not showing to the end of the month
- End a user session from a hosted environment
- Purchase orders not generating automatically on repeated site visits
- Clear multi-user flags