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Copy the crpe32.dll file from C:\Program Files (x86)\Business Objects\Common\3.5\bin on your computer, then paste it into the Service Manager installation folder at C:\Program Files (x86)\Access Applications\Service Manager. When prompted to replace the file, click **Yes**. If this does not work, also try the steps below.

Locate the **External** folder in the Service Manager installation folder, for example C:\Program Files (x86)\Access Applications\Service Manager\.

Rename the folder (for example, rename it to External_old).

Copy the **External** folder from the Dimensions installation folder, for example C:\Program Files (x86)\Access Applications\Dimensions\Accounts\, and paste it into the Service Manager installation folder.

1. Locate the **External** folder in the Service Manager installation folder, for example C:\Program Files (x86)\Access Applications\Service Manager\.
2. Rename the folder (for example, rename it to External_old).
3. Copy the **External** folder from the Dimensions installation folder, for example C:\Program Files (x86)\Access Applications\Dimensions\Accounts\, and paste it into the Service Manager installation folder.
4. Log in to SME and try printing again.

Error: 'ACDLink2.dll: The Function PEOpenPrintJob is not available'

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